December 05, 2006

Everything we've suspected about mortgage brokers represented in one sickening expose from Seattle

WARNING: If you've recently eaten, let your food digest a bit before your read this piece today from Seattle about a mortgage broker business running out of control.

This is what we get folks when there's no regulation and no oversight of a business that effects nearly 70% of America, and represents the largest financial transaction of people's entire lives.

This is frankly disgusting. And predictable. Enjoy.

The party's over at Kirkland mortgage company

Former Washington Huskies football player Scott Greenlaw led the mortgage company he founded to dizzying heights — 400 employees, a sprawling new headquarters and kegs of beer at staff meetings. Now he's selling his house to avoid bankruptcy as creditors line up with lawsuits.

The sudden demise in May of one of Washington's largest mortgage brokerages has left a trail of angry ex-employees, expensive lawsuits, unpaid taxes and government investigations.

It seems a quick turn of events for a former college football star who'd cobbled together $225,000 to start a company in 2001 that grew to more than 400 employees. Merit claimed to write more than $2 billion in loans and Greenlaw basked in its glow as it made him a millionaire publicity magnet.

Now all of that is gone. However, pointed questions about his lack of leadership and poor judgment, including his buying kegs of beer for business meetings, remain.

Some wonder if the company's demise hinged on its practice of hiring jocks and stunning but inexperienced young loan officers and managing them loosely. Still

"We had all these leads coming in," Greenlaw recalled. "So we hired more loan officers. I hired a lot of like-minded individuals — Washington State, UW graduates who'd been in fraternities and played sports. We formed a strong brotherhood."

Greenlaw was one of many mortgage-business newcomers who saw gold in doing refinances. His target clients: tarnished borrowers whose credit problems qualified them only for expensive — and highly profitable — subprime loans.

Merit enticed them with mass mailings announcing "Interest Rate Reduction Notification" from the "Department of Loan Reprocessing" in big print and Merit only as a tiny footnote. Mailings also bore an official-looking eagle emblem that smacked of a government mailing.

Such tactics constitute deceptive and misleading trade practices, according to a Washington State Department of Financial Institutions. But Merit was never penalized.

The problem with much of mortgage lending, Greenlaw told the Business Journal, was that loan officers lacked sufficient training and accountability.

"You could be selling shoes yesterday and making loans tomorrow," he said in a 2004 interview. "Ninety percent of our population has the majority of their money in their home, yet we have people out there who are uneducated, who do not have a lot of experience in the business, who are not being managed correctly."

Some loan officers, including Kerrie Saulness, came to Merit with years of loan experience. However, many had none and got their jobs by word of mouth along the Eastside club scene's grapevine.

Merit employees proudly posted their résumés, plus photos of their luxury cars and drinking parties, on various Web sites. One loan officer had come to work fresh from being a Hooters Girl. Another solicited clients for two endeavors: writing mortgages for Merit and selling marijuana paraphernalia on the side.

The lure was fast money. Recent high-school graduates with scant work experience but a flair for phone sales could earn $100,000 or more a year in commissions.

Merit's loan officers executed mortgages that were so flawed that the investors who bought the loans from Merit forced them to buy them back.

19 comments:

Anonymous said...

This story's old news.

Anonymous said...

Sunday is old news? Sunday is old news? Must be a mortgage broker.

This story is so over the top gross. Bunch of spiky hair kids running around pushing people into loans that will destroy them just so they could make a quick buck

Anonymous said...

It's another case of caveat emptor. Many people prey on low-income, naive people. Others prey on naive high-income people like doctors who invest in illegal offshore tax shelters

Anonymous said...

And lo, the volume of stories about multi-million dollar frausters is innumerable, like unto the stars in the heavens.

Buzz Kill 57:35

Anonymous said...

And lo, the stories of multi-million dollar frausters was without number, like unto the stars in the heavens.

Buzz Kill 57:37

Anonymous said...

And in my vision I saw a great basket lowered from the heavens. Contained within the basket was a multitude of currencies from the four corners of the world. I heard a voice come down from above which said: "Look, but do not touch, for this basket belongs to others who are more worthy than thee".

Buzz Kill 61:11

Anonymous said...

Give a whole new meaning to loan pimping!

Anonymous said...

Is worst over for housing ???

January (Down 15.3% Year Over Year)

February (Down 11.6% Year Over Year)

March (Down 9.9% Year Over Year)

April (Down 23.8% Year Over Year)

May (Down 15.7% Year Over Year)

June (Down 20.9% Year Over Year)

July (Down 27.3% Year Over Year)

August (Down 29.1% Year Over Year)

September (Down 25.9% Year Over Year)

October (Down 18.1% Year Over Year)

November (Down 13.0% Year Over Year)

December it`s winter

Anonymous said...

Lol, I saw this sh!t first hand for over five years. Nothing new here, but I must say, If the potential borrower is stupid enough to not recognize one of these imbeciles for what they are (uhh, incompetent idiots incapable of learning) then they are only going to get ripped off elsewhere, and in fact, everywhere else.

Metroplexual said...

That must have been some work environment. I don't know how you could get work done with that kind of staff, (hooters girls?). I would have to be permanently seated or have pictures of Bea Arthur around to counteract chubbies.

Anonymous said...

No dude, thats what your office is for.

Anonymous said...

IT's Boiler Room part 2. This is what you get when you do most of your recruiting at night at East side Night Clubs (Viagra & Coke in the Boyz room) and Greek Row Frat functions.
Lambda Chi Alpha = "Lamb Chops" = or "Choppers" for short.

That's UW Greek row slang for these bozos.

The only way these guys will have a future is to move to Colorado where the Mortage business is even LESS regulated than Washington State.

Anonymous said...

"Within days of shutting its doors, Merit's execs were in the home-loan business again."

You need no qualifications, education or skill other than an ability to "sell" and a dirth of conscience. No regulations or laws will foil you, you can get whatever you have the guts and appetite to take! Only saps hang back.

Holy cow - our economy is so BROKEN!

Anonymous said...

Yeah, in the Dot-Bomb era, you had hair-gelled hipsters making zillions "managing" the hard work of smart nerds. But really, it was the investors who deluded themselves. The hipsters didn't lie about the astronomical or negative P/E's, and at least some of the finanical reporting was honest---because there is securities regulation. It was deluded CNBC bubbleheads who convinced people it was a New Era or whatever. In fact it was generally old-line Wealthy Protestant White Businessmen companies which really cheated by flat out lying, e.g. Worldcom & Enron.

The former CEO of AT&T was very upset. He ended up getting fired because AT&T couldn't get great profit growth---the board pointed to Worldcom and said "see, that's what you should be doing, you just suck." Yes he's damn bitter because WCOM's results were just plain lies.



Now, you have guido, buffy and lance glad handling the sheeple with mortgages. There's a huge difference between screwing some young couple out of their savings for a home versus a day trader or some investment bank. This is much more ethically loathsome.


Personally I think that mortgage brokerage should be handled only with people with a Series M securities license. Obviously such a thing doesn't exist now, but it should.

In the 1920's stockbrokers were just like mortgagebrokers for the same reason.


That's way more important to the US economy and the banking system than Sarbanes-Oxley.

You have some pretty strict regulation preventing grandma from getting her life savings from being ripped off in emu farming futures or something. Never on 90% margin or crazy things like that.

And yet, with mortgages, people who would never play the stock market are defrauded and inserted into the stupidest and most dangerous crap for the benefit of the bubble-brained brokers.

Anonymous said...

"Series M"
"And yet, with mortgages, people who would never play the stock market are defrauded and inserted into the stupidest and most dangerous crap for the benefit of the bubble-brained brokers."

Great points. Wish I could do something to make it happen.

YoungExec2B said...

So what's the over/under on the number of similar cases in the US? I'm guessing 50, 1 per state.

Anonymous said...

Seattle is chock a block full of fraud lenders.

A couple weeks ago there ws a news story about another lender who was forging signatures of "wealthy" clients on to home loan docs for "poor" clients who would not otherwise have qualified.

Which begs the question: Just *how poor* does one have to be today to NOT qualify for a loan?! Those people must have been moving from their cars into their new home!

Merit is the tip of the iceberg around here.

Anonymous said...

These type of stories make me completely sick.

I'm a Realtor and proud of my field and my chosen profession. But, it is bozos like this that gave rise to a public sentiment that puts us somewhere around used-car salespeople and attorneys.

I've seen people like this and they "prey" on the poor -- I know we live in a "buyer beware" society but get told "no" so many times and one day you get a "yes." How hard it is to walk away?

And factor in the smooth-talking and pressure sales tactics and it is a lethal conversation.

I know that it probably won't help much now, but I've done a "top 10 ways to avoid bad agents" on my blog.

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